Technology Tips – Published July 2018 in the Guide and Digest
By Don Trauger – Kennett
Normally, once all your devices are set up and connected to Wi-Fi, you don’t have to go through further connection routines. However, your FIOS TV can provide considerable information in regard to your Wi-Fi connected devices. For example, it can provide your Wi-Fi network information, such as the SSID and password. The SSID is simply the name of the Wi-Fi signal being broadcast by your router. This can be very helpful when adding a new Wi-Fi connected device such as a wireless printer, smartphone, a Roku device or any device that requires your SSID and Wi-Fi password. Don’t use the label information on the router. This is known to be inaccurate and can be misleading.
To obtain your Wi-Fi settings grab your FIOS TV remote then press the Menu button. Navigate to Customer Support and press OK. Next, navigate to Internet and finally My Wireless Network. Press OK after each. You should now be at WI-FI Credentials so just press OK. Wait for the information screen to load. You will see your SSID and Password displayed. Write them down for convenience.
See updated information in the January 2019 Tech Tip at
Another tip for those of you that have the Media Server feature is that all set top boxes are set to turn off after 4 hours if the remote is not used. This is an energy saving feature. If you wish to turn that off or change the hours click Menu then navigate to Settings and click OK. At System click OK then navigate to Media Client Settings and click OK. Navigate to Auto Power Off and right click it. Using the up/down arrows you can choose from None (Timer Off), 1, 2, or 4 hours. Make your choice and press OK. Press Exit to return to live TV.
Remember, our PC Club meets the 3rd Tuesday of each month at 7 PM upstairs in the Ardmore room of the Community Center.