Technology Tips – Published April 2022 in the Guide and Digest
By Don Trauger – Kennett
When troubleshooting a computer problem, prior to Windows versions 11 ,10 and 8, you were told or already knew that turning off a computer was your best chance to restore your computer back to a usable condition. The purpose was to clear memory and get a fresh start. This method often worked to resolve minor problems. This method also works on present versions of Windows but the method has changed in the way it is implemented.
Instead of shutting down your computer, a restart is advised in place of the older shutdown method. The reason is that Windows versions 11, 10 and 8 saves the contents of memory in a shutdown mode. This helps the computer start up faster from a complete shutdown. However, it fails to completely clear memory therefore it may not solve minor problems. The answer is to try a simple Restart.
There are two ways to accomplish a proper restart with Windows 11,10 and 8. First, save your data and close any open programs. Next. hold down the Windows key (it has four small white blocks) while you press the X key. Near the bottom of the pop-up window, move your mouse arrow to “Shut down or sign out: then click “Restart.” The computer will restart without shutting down and will hopefully resolve any computer issues. Another way to do a restart is to click the Start button (lower left corner) then click “Power” then click “Restart.” I also recommend applying this technique after several days of computer use. Do a restart and allow the computer to stabilize at the Desktop screen for a minute or two, then shut it down when you are finished.
In the event your computer locks up, then the only alternative is to shut it down. Hold down the power button until the display goes blank, or the power light goes out. Wait about 15-20 seconds then the press the power button again to power up the computer. Hopefully, your issue will be corrected.