18 search results for "advanced options"

DISM and SFC File Repair Tools (Sep 2023)

Technology Tips – Published August 2023 in the Guide and Digest

By Don Trauger – Kennett

Windows’ built-in Deployment Image Servicing and Management command-line tool, a.k.a. DISM, has been around for about 15 years in various Windows versions. Its purpose is to maintain and repair Windows system files when the instruction (Dism) is commanded to run.
In Windows 10 or 11 >
1. Click the Search field then type Command Prompt. Right click the Command Prompt result in the window, and click the Run as administrator option.
2. Type the following command to perform a scan. Dism /Online /Cleanup-Image /RestoreHealth then press Enter.
3. After it finishes the scan it will notify you of what it fixed or if no errors were found it will say “Scan completed successfully”.
4. Rerun Dism if it found errors, if not, run SFC.

SFC is another Microsoft repair tool for Windows system files. If corrupted files are found SFC will repair those files.

In Windows 10 or 11 >

1. Repeat #1 as above.
2. Type the following command to perform a scan. SFC / Scannow then press Enter.
3. After it finishes the scan it will notify you of what it fixed or if no errors were found it will say “ Windows Resource Protection did not find any integrity violations.”.
4. Rerun SFC if errors were found.

These 2 tools only focus on Windows files. If you experience a problem on only 1 program consider uninstalling then reinstalling that program. Some programs offer a repair or reset feature that may work. To investigate that possibility go to Settings > Apps > Installed Apps then select your App. Click the 3 horizontal dots on the right and click Advanced options if shown. Scroll down for Repair and Reset options

Windows Update – Update (June 2021)

Technology Tips – Published June 2021 in the Guide and Digest

By Don Trauger – Kennett

 

The standard configuration for Windows Update works automatically by updating your Windows PC beginning on the second Tuesday of each month and continuing thru the fourth  Tuesday. It corrects known bugs, refines features and most importantly corrects security issues. That sounds easy enough but Microsoft doesn’t fully check these updates for errors which can render your PC inoperable until they offer a patch to fix the offending update. In an effort to provide a work-around, you can delay these updates until the problem is fixed then you can update your PC. It’s very easy to see that Microsoft issues updates starting on the second Tuesday of each month then spends the rest of the month figuring out how to fix them. Let me guide you away from this scenario.

 

Here’s how to configure Windows update to avoid Microsoft’s mistakes. In Settings click Update & Security. If you see Pending downloads press the Downloads button to allow the process to continue until completed. Assuming you get your updates on or just after the second Tuesday of the month, move down to and click Advanced options. Scroll down to Pause updates. Click the down arrow in the field and select the last Friday of the current month (at the earliest) or the first Friday of the following month. Microsoft limits you to a 35 day maximum delay. Whenever you receive your new updates then you can reset a new 35 day delay window.

 

You can see this feature will always delay updates up to 35 days. However, the first time you use it depends on receiving stable updates during the second week of the month that don’t require patching during the third or fourth weeks of the month. Be alert to any system problems that occur after an update. If you see a problem go to Settings click Update & Security and click the Resume updates button and download the fix. It may take a week or longer to download a stable fix. Once an issue has been corrected reset the update delay.

 

Now for a new issue. Although it’s been going on for awhile now, Microsoft seems it can’t offer  an update sequence that is problem free. What I mean is that during the updates it pops up small windows that say Click restart now. They may come in the middle of a download or during an installation of the updates. I figured Microsoft knows what they doing so I clicked Restart which I thought would speed up the process. It didn’t speed up the process but instead created errors that were logged into the Reliability Monitor. You can read my previous article about the Reliability Monitor here: https://hersheysmill.org/?s=reliability+monitor. Furthermore, when checking to see if an update was installed successfully in View Update History of Windows Update, it said it was successfully installed. What to believe? I’m not sure how to answer that except to say when Windows Update starts its process, let it complete the downloads and installations to the point nothing is taking place and it’s quiet. Now you can press the Restart button in the window or in the lower right corner of the screen to complete the update process.

Backing up Your Computer’s Files (Mar 2021)

Technology Tips – Published March 2021 in the Guide and Digest

By Don Trauger – Kennett

Backing up your computer’s files is universally recommended. You may never know when your storage drive may decide to fail. Having a backup can get you out of a difficult situation. However, there are different levels of backup that you can consider to meet your needs. You can simply make a copy of an important file and store it on a plug-in USB drive. In Windows 10 you can also use File History, located in the Control Panel, to backup your personal data files such as Documents, Pictures, Music and more. To do this plug in a blank USB drive, open the Control Panel, click File History and click “Run now”. If you don’t find it look in System & Security in the Control Panel and click “Save backup copies of your files with File History”. Use this method if saving your personal files is sufficient for your needs.

 

If you have installed a number of programs (Apps) that you wouldn’t want to reinstall in the event of a problem then you should consider a full backup. This will require you to purchase a plug-in USB hard drive. Yes, you could purchase a large 128GB USB drive or larger but the size may not be large enough for your needs. Costs also increase above 128GB for USB drives where a backup hard drive can be half the cost and it has 5 to 10 times the capacity.

 

A full backup is the safest approach as it captures all your files plus system files and makes an image of them on the backup drive. The Recovery method in Windows 10 can recover these files from the backup drive to restore your computer back to where it was when the backup file was created. This will work BUT your storage drive must be in good condition to receive the files from the backup drive. If drive failure has occurred then the recovery will fail. This will require a replacement of the defective drive. This is best handled by an experienced technician.

 

Before a recovery is attempted try the following repair procedures first.

 

Turn on the computer which should fail to boot normally if it’s corrupted. Windows will then go into a troubleshooting mode offering a method to repair a startup problem using Startup Repair. Allow that to occur as it may fix the problem. If it fails, then click Troubleshoot > Advanced Options and click System Restore. If that fails go back and click Troubleshoot > Advanced Options and click Command Prompt. In the window that opens type chkdsk c: /r  Press the Enter key. If the above fails to correct the problem then proceed to recovery mode in the next paragraph. You can also manually access these repair tools, providing the computer boots, but has other problems during operation. Click the 4 pane Windows icon in the lower left corner, click Power, then hold down the shift key and click Restart.

 

If the original Windows installation is corrupt and the preceding repair attempts fail then you should try to recover it. Performing this task is relatively easy. Connect the backup drive and turn it on. Click Troubleshoot > Advanced Options > See More Recovery Options and finally System Image Recovery. Follow all screen prompts.

Windows 10 Updates – What You Need to Know (Aug 2020)

By Don Trauger – Kennett

Technology Tips – Published August 2020 in the Guide and Digest

On May 27, 2020 Microsoft released their latest version, referred to as a Feature Update, or May 2020 Update, or Feature Upgrade “2004”. Take your pick. The “20” means year and “04” is the month (April). Oh well, it was only a month late due to a security issue. They have been working on “2004”  since early 2019 and yet it was released with 13 embedded problems. As of June 16 they have fixed 3 and only issued work-arounds for 2 others. Do you want to install this version on your computer? I hope not! Fortunately, Microsoft is not forcing it on you but you need to take some measures that will protect you from some unpleasant surprises. If you click Settings, then click Update & Security do NOT click any button that is labeled “Check for updates” or “Download and Install” as it relates to “Feature update to Windows 10 version 2004”. The “2004” update is a major type of update that occurs twice per year. The next one may be labeled ”2010” or thereabouts. 

 

Here’s updated information from a previous article:

 

It’s very easy to see that Microsoft issues updates starting on the second Tuesday of each month then spends the rest of the month figuring out how to fix them. Let me guide you away from this scenario.


Here’s how to configure Windows update to avoid Microsoft’s mistakes. In Settings click Update & Security. Move down to and click Advanced options. Scroll down to Pause updates. Assuming you get your updates in the first week of the month click the down arrow in the field and select the last Friday of the current month (at the earliest) or the first Friday of the following month. Microsoft limits you to a 35 day maximum delay. Whenever you receive your new updates then you can reset a new 35 day delay window.

You can see this feature will always delay updates up to 35 days. However, the first time you use it depends on receiving stable updates during the first week of the month that don’t require patching during the second, third or fourth week of the month. Be alert to any system problems that occur after an update. Click the Resume updates button located in Update & Security under Settings and download the fix. It may take a week or longer to download a stable fix.

 

Windows 10 Version 1903 (Nov 2019)

Windows 10 Version 1903 – What’s New

Technology Tips – Published November 2019 in the Guide and Digest

By Don Trauger – Kennett

Microsoft’s support for version 1803 will end on November 12, 2019. Version 1809’s support will end on May 12, of 2020. For 1803 users Microsoft is busy downloading version 1903 to your computer. You may already have it. You can check to see what version you have by clicking Settings, (the gear icon above the Power icon after clicking Start) then click System and scroll down and click About. Scroll down to Windows specifications to view your version.

If you have version 1903 click Home at the top left corner to return to the main Settings window. Next, click Update & Security. You will see a major change in the way Microsoft handles updates.

For some background on this change read my December 2018 and July 2019 articles dealing with Windows Update problems. Go to our web site hersheysmill.org and type windows update in the search field and press Search. The articles will help you better understand why Microsoft is making a change with Windows Update starting with version 1903. Don’t implement any changes mentioned in the articles. If you still have the changes mentioned in the articles, restore your computer back to its original configuration. The new 1903 version will be able to be configured to mitigate Microsoft’s reliability problems with updates. Users with version 1809 may or may not see this new Windows Update feature. Microsoft has stopped offering 1809 as a version upgrade and instead has moved directly to 1903.

Updates are issued generally every Tuesday starting at 1 PM except for high priority security updates that can occur at any time. The timing for these updates does not mean you can get them automatically at 1 PM. Depending on the load for Microsoft’s servers it could be as late as Thursday or Friday before you get them. The first Tuesday of the month is the biggest and consists of the major updates for the month. Weeks 2,3 and 4 may consist of patches to correct any errors made with the first Tuesday patch.

It’s very easy to see that Microsoft issues updates in the beginning of the month then spends the rest of the month figuring out how to fix them. Let me guide you away from this scenario.
Here’s how to configure Windows update to avoid Microsoft’s mistakes. In Settings click Update & Security. Move down to and click Advanced options. Scroll down to Pause updates. Assuming you get your updates in the first week of the month click the down arrow in the field and select the last Friday of the current month (at the earliest) or the first Friday of the following month. Microsoft limits you to a 35 day maximum delay. Whenever you receive your updates then you get a new 35 day delay window.

You can see this feature will always delay updates up to 35 days. However, the first time you use it depends on receiving stable updates during the first week of the month that don’t require patching during the second, third or fourth week of the month. Be alert to any system problems that occur after an update. Click the Resume updates button located in Update & Security under Settings and download the fix. It may take a week or longer to download a stable fix.

Our PC Club meeting is on the third Tuesday of every month at 7 PM upstairs in the Community Center. You’ll get answers to your questions regarding this article and any other issues that you may have.

Malwarebytes Version 3.6.1 (Nov 2018)

Technology Tips – Published November 2018 in the Guide and Digest

By Don Trauger – Kennett

Malwarebytes is a free anti-malware program. If you have it installed the program should update itself automatically to the latest version 3.6.1. By the time you read this, the version number may be higher.

This program will detect and remove most malware that anti-virus programs miss. It’s available at malwarebytes.com. Open your web browser and type malwarebytes.com in the address field and press the Enter key. Click the “Free Download” button at the upper right of the Malwarebytes window to download. It comes with a 14 day free trial of  its premium features.

Double click the mb3-setup-consumer file in your Downloads folder to install it. When the window opens click “Advanced Options” at the bottom and put a check next to “Create a desktop shortcut”. Next, click “Agree and Install” and click “Finish” when the installation is complete. Click the “X” at the top of the pop-up window to close it which explains the 14 day free trial that starts now. Although Malwarebytes comes with the 14 day free trial, I recommend that you select the free version. To select the free version click “Settings”, then “Account Details” at the top and click “Deactivate Premium Trial”. The reason for this is that Malwarebytes protection can interfere with your anti-virus program.

After you have deactivated the license, updating Malwarebytes free is manual. Click the tiny up chevron on the Taskbar (Windows 10) and double click the blue “M”. When Malwarebytes opens, click the “Scan Now” button to start a system scan. This will also update Malwarebytes before commencing the scan. You can also click the Desktop Malwarebytes icon to perform the update and scan as described above. Scanning should be done weekly or as needed.

Other program options can be found when you click Settings and by clicking the tabs at the top. However, I find that the factory settings are appropriate for most users.

AdwCleaner, another anti-malware product, is a great compliment to Malwarebytes. It’s good to have another assessment tool on your system and it’s also available from Malwarebytes. Click here (https://www.malwarebytes.com/adwcleaner/ ) to download it or copy the link to your browser. Double click the adwcleaner download to open it then click “Scan Now”. Follow any screen prompts. There is no formal installation.

Please come to the PC Club meetings. We’ll show you how to install and run Malwarebytes and AdwCleaner. Also, there will be time for your general questions. We meet on the 3rd Tuesday of each month at 7 PM in the Ardmore room of the Community Center

Windows 10 Safety Net (Nov 2016)

Technology Tips – Published November 2016 in the Guide and Digest

By Don Trauger – Kennett

 

You have a built-in safety net in Windows 10 called System Restore. Actually, it’s been in previous versions of Windows and I’ve written about this feature previously. However, for some unexplained reason a bug in the Windows 10 August update may have turned off this important feature.

The purpose of System Restore is to get your computer working again after a serious malfunction. System Restore can be used when you feel that you can’t troubleshoot a computer problem. To correct a serious problem all you need to do is select a date when the computer was working correctly and let it do the rest. Read my February 2016 article about Repair & Recovery for an overview on System Restore and System Reset. It’s available online at www.hersheysmill.org. In the Search field type “Windows 10 repair recovery” (no quotes).

Assuming you can boot your computer to the Desktop screen, type “create a restore point” (no quotes) in the “Ask me anything” field next to the 4 pane white Start button. At the top of the pop-up window, click on “create a restore point”. In the System Properties window, under Protection Settings, Protection must be “on”. If not, click the Configure button and select “Turn on system protection”. Just below, under Disk Space Usage, set the slider for about 10Gb, then click OK.

Windows will create automatic Restore points prior to when it installs updates. However, you can always create one too. I recommend it whenever you plan to make major changes to your PC or even if it’s working fine and you want a timely “safety net”. To create your own Restore point, click the Create button, give it a name in the pop-up window and click the Create button in the same window.

Suppose you have a situation where the computer is not booting correctly. This requires a different approach. You may see Startup Repair try to fix the problem. It will attempt this 3 times before stopping and showing the Choose an Option screen if it has been unsuccessful in making the repair. If the computer continually fails to boot, click Troubleshoot, then click Advanced Options, and click System Restore.

You can also enter Windows troubleshooting mode manually if the computer can boot to the Desktop screen. Click the Start button (the 4 pane white icon) click the power icon which is just above the Start button and then hold down the Shift button on the keyboard while you click Restart.

We’ll show you how this will work for you at the PC Club. We meet on the 3rd Tuesday at 7 PM of each month at the Community Center.

 

Windows 10 Repair & Recovery (Feb 2016)

Technology Tips – Published Feb 2016 in the Guide and Digest

by Don Trauger – Kennett

Windows 10 Repair & Recovery

Given some instruction, a Windows 10 computer can be repaired by the user. That would be useful to employ when Windows 10 is not running correctly or the user wishes to revert back to their previous operating system such as Windows 8.1 or Windows 7.

To start a repair, click the 4 pane white icon in the lower left corner. Click Settings in the Menu or type “settings” (no quotes) in the Search field to the right of the icon, then click Settings at the top. In the window that opens, click Update & Security. Next, click Recovery. You will see 2 items listed. The top one is Reset this PC, the bottom Advanced startup. Reset this PC allows you to choose 2 different methods to repair your PC. In the window, click Get started which allows you to see the 2 choices. Be very careful here as both choices will make major changes in your computer. The top choice, Keep my files, will remove your apps (programs) but save your personal files and will re-install Windows 10. The bottom choice, Remove everything, will wipe your system and re-install Windows 10. Since both choices are major, let’s consider a simpler method that’s been around for years – System Restore.

System Restore is the first repair attempt you should try. It allows you to pick a date when the computer was working normally. There’s no re-installing Windows 10, or apps and no loss of your data. It often solves the problem at hand. To initiate a restore to an earlier point in time open the Control Panel by right clicking the white icon and click Control Panel. Change the view of the Control Panel by choosing Large icons instead of Category near the upper right of the Control panel. This allows you to see all the Control Panel items in alphabetical order. Next, click System, then System protection in the upper left. Click System Restore. Click Next, then choose the latest date when the computer was working normally. Click Next and follow any screen prompts. After a restart, hopefully your problem will be fixed.

You can also attempt a repair by clicking the white icon, click Power then hold down the Shift button while you click Restart. This method will allow you to perform all of the previous levels of repair mentioned. Click Troubleshoot to Reset this PC or Advanced options for the System Restore function and other repair options.

If all else fails, and it’s been less than 30 days since you upgraded to Windows 10 you can go back to your previous operating system. Open Settings. Click Update & security and click Recovery. This option will disappear after the 30 day limit has expired.

The PC Club meetings are open to all regardless of computer experience. If you have questions that need to be answed, be sure to attend on the 3rd Tuesday of each month at 7 PM, upstairs in the Community Center. We’ll cover Windows 10 Repair/Recovery this month

Windows 10 Privacy Settings (Nov 2015)

Technology Tips – published November 2015 in the Guide and Digest

by Don Trauger – Kennett

 

Windows 10 Privacy Settings

 

Windows 10 has many more ways to track your Web surfing than previous Windows versions. Through the use of cookies, targeted ads can arrive and be displayed. Targeted ads are ads based on the Web sites you have visited. However, Windows 10 allows you to control this type of advertising.

 

Controlling your privacy is easy in Windows 10. Click the 4 pane white icon in the lower left corner of the Desktop screen. Click Settings just above the icon. Click Privacy then General and turn off “Let Apps use my advertising ID…“  Also, turn off “Send Microsoft info about how I write…” and “Let websites provide locally relevant content…“ Microsoft has an opt-out selection for ads Web site that you can visit to control ads. Copy the following link in your browser. https://choice.microsoft.com/en-us/opt-out. At the site, choose to turn off the two available selections. Be sure to sign in to turn off the middle box choice. Do this for each browser you have installed. The new Microsoft Edge browser does not save your choice. When using Edge, you must reset the opt-out choice each time you open the Edge browser, if you choose to do so. I’m not a fan of this browser for this and other reasons.

 

Another area of concern is a new item called Wi-Fi Sense. This is turned on by default and provides web access to visitors coming into your home. It works automatically by sharing your encrypted router password with your visitor and your password protected router. Your visitors never see your password but they must use a Windows 10 device for this to work. I think it’s very handy for those of you that have Comcast modem/routers that have those long passwords. If all of this bothers you, you can turn it off. In Settings, go to Network & Internet, Click Wi-Fi and click Manage Wi-Fi settings. Turn off Connect to open hotspots and Connect to networks. Just below is another area called Wi-Fi Services. Turn that off unless you plan to use paid-for hotspots.

 

Microsoft has allowed other ways to receive updates and system files for your computer. Instead of the traditional downloads from Microsoft servers, Microsoft farms out updates to other users in bits and pieces of files needed for updates. When an update is needed you may be connected to others that have the necessary files that your computer needs. If this bothers you, and it should, then turn it off by going to Settings, Update & Security, Windows Update, Advanced Options and click Choose how updates are delivered. Click to turn off.

 

I’ve covered the more important areas of Windows 10 privacy concerns. However, there are many more items listed under the Privacy category. Many are self explanatory and have accompanying information regarding their use.

 

The PC Club meetings are open to all regardless of computer experience. If you have questions that need answering, be sure to attend on the 3rd Tuesday of each month at 7 PM, upstairs in the Community Center. We are now covering Windows 10

Windows 8.1 – Restore, Refresh or Reset (July 2015)

Restore, Refresh or Reset

By Don Trauger – Kennett

Published July 2015 in the Guide and Digest

When a Windows version 8/8.1 computer faces a major software problem 3 options may have to be considered. They are Restore, Refresh or Reset. Windows is somewhat smart in that it can detect a problem by diagnosing the computer then followed by an automatic repair. If it can be repaired automatically then that should be the end of the problem. However, what happens if the automatic repair fails to correct the problem? Read further to find out what to do.

 

If it fails to boot and you see repeated failed attempts with the automatic repair, then you must find a different way to correct the problem. Here’s what every Windows 8/8.1 computer user MUST do. Purchase a USB flash drive which is 16 GB or larger in size. On a working computer, insert the flash drive into a USB 2.0 port in the computer. A USB 2.0 port will have a black insulator inside the port connector. On newer computers you will also see USB ports that have a blue insulator. These are 3.0 high speed ports. For compatibility reasons avoid using the 3.0 ports for this procedure. Turn on the computer and boot to the Desktop screen, right click the 4 pane white window icon in the lower left corner. In the menu, left click Control Panel. If you see View by: “Category” in the upper right section of the window, click Category and select Large icons. Next, click the Recovery icon. Under Advanced recovery tools, click “Create a recovery drive”. Select “Copy the recovery partition from the PC to the recovery drive”. Click Next. You will see a message that the drive needs to be 16 GB (or larger) and that it will delete any files that may exist on the flash drive. Under available drives, you should see the flash drive labeled RECOVERY. Click Next. You will see a repeated warning message about file deletion on the flash drive, then click Create. This will take 10-15 minutes to complete. Click Finish. Remove the flash drive and store it in a safe place. Do not use it for any purpose other than repairing the PC.

 

Now that you have a tool to correct startup problems, how do you use it? First, you may have to tell the PC to boot from the flash drive instead of the hard drive. Normally it wants to boot from the hard drive but if it’s not working properly you need to tell it to boot from your flash drive. This can be done either by pressing a function key or going into the Bios to make the change. You may need to consult your documentation or find out how to do this for your particular brand of PC. It’s good info to know ahead of time.

 

When you have a major PC malfunction and it can’t be repaired automatically, turn off the PC, insert the startup flash drive you created and it should boot from the flash drive. After it boots, click US, thenTroubleshoot, Advanced options and click System Restore. You will be able to select which restore point to use for the restore operation. Normally pick the latest one when the computer was working normally. This operation will not delete any of your files or programs that you have saved or installed. After you see successful completion you can remove the flash drive and reboot the computer.

 

There are 2 other remedies that can also be implemented. Without clicking Advanced options, you should see Refresh your PC and Reset you PC. Refresh would be utilized if a System Restore failed to work. Warning – refreshing your PC will save your files but you will have re-install any programs that you installed such as your printer or programs downloaded from the Internet. Resetting the PC resets the computer back to the time when you took it out of the box and turned it on the first time. Your files and programs will be deleted.

 

Hopefully you’ll never have to do any of this. Doing regular maintenance will definitely help keep the computer in good operating condition and avoid major repairs.

 

To help you with questions about this or any subject, we meet on the second Tuesday of every month at 7 PM upstairs in the Ardmore room of the Community Center.